The Impact of Human Resources Management Practices on Job Performance: The Case of Nurses at Siloam Lippo Village Hospital

Ditta Amelia, Rosdiana Sijabat


Human resources management has a huge role in increasinghospital performance. This study aimed to examine the effect of compensation, performance appraisal, recruitment and selection, teamwork, training, and development, on nurses' performance at the Siloam Lippo Village Hospital. A simple random sampling technique was used to collect data for this study. A questionnaire was distributed among 210 nurses at the hospital. The PLS-based Structural Equation Modeling (SEM) approach was used to check the impact of human resource management practices on job performance. The organizational commitment was used as a mediator variable on the relationship between human resource management practices and job performance. The results indicate that teamwork and organizational commitment have a significant impact on nurses' performance. This study also finds that compensation, performance appraisal, and training and development have a significant impact on organizational commitment, which leads to an increase in the nurses' performance. Organizational commitment significantly mediates the relationship between performance appraisal, teamwork, training and development, and job performance.


Compensation, Performance appraisal, Job performance, Recruitment and selection, Teamwork, Training and development.

Full Text:



Abdillah, W., & Jogiyanto. (2015). Partial Least Square (PLS) Alternatif Structural Equation Modeling (SEM) dalam Penelitian Bisnis. Yogyakarta: Andi.

Abdullah, M. (2014). Manajemmen dan Evaluasi Kinerja Karyawan. Yogyakarta: Aswaja Pressindo.

Armstrong, M. (2010). Essential Human resource Management Practice: A Guide To People Management. Kogan Page Publishers.

Azwar, S. (2016). Metode Penelitian. Yogyakarta: Pustaka Pelajar.

Bryman, A. (2016). Social Research Methods (5 ed.). London: Oxford University Press.

Elnaga, A., & Imran, A. (2013). The Effect of Training on Employee Performance . European Journal of Business and Management , 5(4), 137-147.

Flake, J. K., Pek, J., & Hehman, E. (2017). Construct Validation in Social and Personality Research: Current Practice and Recommendation. Social Psychological and Personality Science, 1-9.

Gilardi, F. (2012). Statistical research designs for causal inference. In Martino Maggetti, F. Gilardi, & C. M. Radaelli, Research Design in the Social Sciences. SAGE Publications.

Hameed, A., & Mohamed, S. (2016). HRM Practices and Organizational Performance in Hospitals. ndia: IOSR Journal of Business and Management, 18(11), 34-41.

Kline, R. B. (2015). Kline, R.B. Principles and Practice of Structural Equation Modeling. New York: Guilford Publications.

Lizote, S. A., Verdinelli, M. A., & Nascimento, S. d. (2017). Brazilian Journal of Public Administration, 5(16), 947-967.

Luthans, F. (2011). Organizational Behavior: An Evidence - Based Approach (12 ed.). New York: The McGraw-Hill Companies, Inc.

Morley, L., & Cashel, A. (2017). Collaboration in Health Care. Journal of Medical Imaging and Radiation Sciences , 48, 207-216.

Muntazeri, S., & Indrayanto, A. (2018). The impact of education, training and work experience on job satisfaction and job performance (Study on Bank BRI Purbalingga). Journal of Accounting Management and Economics , 50(2), 50-69.

Pfeffer, J. (2010). Building sustainable organizations: The human factor. Acad. Manag. Perspect, 24, 34–45.

Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation . Business Perspectives and Research, 5(1), 69-85.

Sahoo, C., & Mishra, S. (2012). Performance Management Benefits Organizations and Their Employees. Human Resource Management International Digest, 3 - 5.

Sekaran, U., & Bougie, R. (2016). Research methods for business: a Skill-Building Approach (7 ed.). Haddington: John Wiley & Sons.

Sugiyono. (2016). Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung: Alfabeta.

Vinesh. (2014). Role of Training & Development in An Organizational Development . International Journal of Management and International Business Studies, 4(2), 213-220.

Wong, K. K.-K. (2013). Partial Least Square Structural Equation Modeling (PLS) Using Smart PLS. Marketing Bulletin, 24, 1-32.

Xiong, B., Skitmore, M., & Xia, B. (2015). A critical review of structural equation modeling applications in construction research. Automation in Construction, 49, 59-70.


  • There are currently no refbacks.